Privacy Policy: Grasply

About this Privacy Policy: Grasply is committed to protecting the privacy and security of our users and being transparent about how we process information about you. This Privacy Policy describes how we process your Personal Information and how you can exercise your privacy rights. Grasply’s services provide a platform for creating personalized training resources from existing content. This Privacy Policy applies to the processing of Personal Information collected through the Grasply platform.

About Us: Grasply is a web-based platform designed to leverage advanced AI and cognitive science to automatically create personalized training resources. Users can upload their content and define learning goals, and the platform generates various learning resources such as presentations, videos, and digital trainers. For more information about our services and how you can use them, please refer to our Terms and Conditions and browse our website.

Personal Information We Process

‍The Personal Information we process depends on the context of your interactions with Grasply, your account settings, the features you use, and applicable law. The Personal Information we collect falls into the following categories:

• Information you provide to us:
  • Contact details: Your name, email address, mailing address, telephone number, and job title (for business users).
  • Account log-in credentials: Your email address or username and password used for account registration.
  • Account holder information: Your location (city and country only), interests, picture, organization, title/position, age, Grasply groups you are part of, and interactions with other users.
  • Troubleshooting and support data: Data you provide or we collect in connection with support queries, including contact or authentication data, chat content, and related product or service information.
  • Payment information: Financial details required for payment processing purposes.
• Information we collect automatically:
  • Browser or device information: Device-specific information such as MAC address, computer type, screen resolution, operating system details, browser type and version, and app version.
  • Usage data: Dates and times of accessing the services, browsing activities, and interaction with the platform's features. Performance metrics related to the delivery of communications and other user activities may also be collected.
  • Log data: Information recorded when accessing Grasply's servers, including IP addresses, timestamps, and actions performed within the platform.
  • Cookies: Information collected through the use of cookies, including anonymous traffic data. Refer to our Cookie Notice for more details.
  • Pixel tags: Used for tracking user actions, measuring marketing campaign success, and compiling statistical usage information.
• Information we collect from other sources:
  • Personal Information obtained from third parties or our partners, with your permission to share such information.

Use of Personal InformationWe may use your Personal Information for the following purposes:

• Providing the Services: Utilizing your Personal Information to deliver the functionality of Grasply, including account access, responding to inquiries, and enabling the use of various features.
• Communication: Interacting with you regarding your account, customer support, and service-related updates or changes.
• Support and improvement: Using Personal Information to support and enhance the Services, troubleshoot issues, and analyze usage for research and improvement purposes.
• Purchase and payment: Billing and collecting payments, including sending invoices, receipts, and notices related to payment.
• Preventing abuse and misuse: Protecting against misuse or abuse of the Services, ensuring compliance with terms of service, and maintaining a reliable platform.
• Legal compliance: Complying with legal obligations, such as requests from public authorities, court orders, or applicable laws.
• Optimization and personalization: Providing tailored features and suggestions to optimize and personalize the user experience within Grasply.
• Data analytics: Analyzing data to improve and enhance our products and services.
• Marketing: Sharing marketing information, product recommendations, and non-transactional communications (such as email, telemarketing calls, SMS, or push notifications) in accordance with your marketing preferences and this Privacy Policy. We do not send unsolicited or third-party marketing communications.
• Sweepstakes and promotions: Allowing you to participate in sweepstakes, contests, and similar promotions, subject to separate rules and notices.
• Aggregated and anonymized data: Using aggregated and anonymized data to create statistics, improve the Service, and provide certain features within Grasply.

We do not sell Personal Information, and we do not share Personal Information with third parties for marketing purposes.

Third-Party Applications and WebsitesWe may integrate with third-party applications and websites to provide additional features or content within Grasply. Please note that the privacy practices of these third parties are governed by their own policies. When using such integrations, you may be subject to their respective privacy policies. We encourage you to review those policies before interacting with third-party applications or websites. Our Services and websites may also include social media features. Interactions with these features are subject to the privacy policies of the companies providing them.

Your Data Protection RightsDepending on your jurisdiction, you may have certain data protection rights, which may include:

• Access, correction, and deletion: The right to access, correct, update, or delete your Personal Information held by Grasply.
• Data portability: The right to receive the Personal Information you provided to Grasply in a structured, commonly used, and machine-readable format.
• Withdrawal of consent: The right to withdraw any consent you have given to Grasply for processing your Personal Information.
• Complaints: The right to lodge a complaint with your local data protection authority if you believe Grasply has violated applicable data protection laws.

To exercise your data protection rights or for any privacy-related inquiries, please contact us at [insert contact information]. We will respond to your requests in accordance with applicable data protection laws.

Sharing Your Personal InformationWe do not share Personal Information with third parties except in the following circumstances:

• Affiliates: Sharing Personal Information with companies within the Grasply group for legitimate business purposes or to provide services.
• Service providers: Engaging trusted service providers to perform services on our behalf, such as web hosting, technical support, payment processing, analytics, and content provision.
• Public institutions and legal compliance: Disclosing Personal Information to comply with applicable laws, court orders, or requests from public authorities.
• Business transactions: Sharing Personal Information with potential buyers or acquirers in the event of a sale, merger, or acquisition of our business.
• With your consent: Sharing Personal Information with third parties when you have given us consent to do so.

We may also share anonymized and aggregated information with selected third parties for statistical purposes.

Our Security

‍Grasply maintains comprehensive security measures to protect the privacy, confidentiality, and integrity of Personal Information. We implement technical and organizational measures to safeguard Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Our security measures include data encryption, firewalls, access restrictions, and physical security controls. We also work with trusted service providers who adhere to industry-standard security practices. For more details on our security practices, please contact us at [insert contact information].

Children's Policy

Grasply does not knowingly collect personal information from children under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action to remove the information from our systems.

Retention of Personal Information

‍We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we consider when determining retention periods include the nature of the data, legal obligations, and the need to provide ongoing services. When Personal Information is no longer required, we securely delete or anonymize it in accordance with our data retention practices and applicable laws.

Changes to this Policy

‍We may update this Privacy Policy from time to time. If we make material changes to the policy, we will provide notice through the Grasply platform or by other means. We encourage you to review this Privacy Policy periodically for any updates or changes.

Questions & Concerns

‍If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at policy@grasply.ai. We are committed to addressing any inquiries or resolving any concerns related to the protection of your Personal Information.

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